Senior Consultant
ServiceNow Implementation Specialist (recertified)
ServiceNow System Admin (recertified)
ITILV3 Foundation
Skill Set
IT Service Management, IT Operations Management
ITIL V3 Incident, Problem, Change, Knowledge, CMDB Asset Management
ServiceNow Consulting, Development and Implementation
MuleSoft (API ) development
Responsibilities:
Understanding new requirements, updating the system and Knowledge transfer.
Involved in configuration and customization.
Involved in deployment from Development to Production environment through Updatesets.
Involved in writing workflows, Validations and creating Service Catalogs.
Implementing new Business logic using scripts, Business rules, UI Policies for various functional needs in the application.
Involved in addressing Support cases for changes in Incident, Change, SR Management applications.
Certifications
ServiceNow Implementation Specialist (recertified)
ServiceNow System Admin (recertified)
ITILV3 Foundation
Skill Set
IT Service Management, IT Operations Management
ITIL V3 Incident, Problem, Change, Knowledge, CMDB Asset Management
ServiceNow Consulting, Development and Implementation
MuleSoft (API ) development
Responsibilities:
Understanding new requirements, updating the system and Knowledge transfer.
Involved in configuration and customization.
Involved in deployment from Development to Production environment through Updatesets.
Involved in writing workflows, Validations and creating Service Catalogs.
Implementing new Business logic using scripts, Business rules, UI Policies for various functional needs in the application.
Involved in addressing Support cases for changes in Incident, Change, SR Management applications.
ServiceNow Implementation Specialist (recertified)
ServiceNow System Admin (recertified)
ITILV3 Foundation
Skill Set
IT Service Management, IT Operations Management
ITIL V3 Incident, Problem, Change, Knowledge, CMDB Asset Management
ServiceNow Consulting, Development and Implementation
MuleSoft (API ) development
Responsibilities:
Understanding new requirements, updating the system and Knowledge transfer.
Involved in configuration and customization.
Involved in deployment from Development to Production environment through Updatesets.
Involved in writing workflows, Validations and creating Service Catalogs.
Implementing new Business logic using scripts, Business rules, UI Policies for various functional needs in the application.
Involved in addressing Support cases for changes in Incident, Change, SR Management applications.